Choose your location
Toll options vary depending on your location
How can we help?

Popular searches

Manage your account

You can manage your account online or through the Linkt app. Get help with common account management activities.    

Account updates

Changing your name or title Update your contact details Add, remove or update vehicles on your account Add car to account after using a toll road Validate your payment card message from Linkt Account notifications by SMS, email and in-app What to do if your account is suspended Reactivate a suspended account Check your licence plate number Change your licence plate number Standard licence plate number patterns Transfer your account to another person How to close your account Close the account of someone who has died If you are selling or have sold your vehicle Linkt email asking if you've sold a vehicle Incorrect email address SMS message from Linkt

Account balances and payments

Switch to paperless statements View your latest Linkt statement Direct debit payment failures View recent trips How to avoid payment card surcharges What to do if your credit card expires soon Switch from auto to manual payments Set up auto payments How much you pay to reactivate a Linkt account Auto payment failures How to top up your account Check your account balance Get a copy of your travel and payment history How to top up your account About low balance alerts Update your payment details

Usernames, PINs and passwords

How to choose a unique username Usernames and shared accounts Access multiple accounts with one username Change your username after it's set up Account PINs Using your account number or email address as a username

Login issues

Details you need to log in Issues entering details with ‘Find my username’ If you've forgotten your password If you can’t remember your username Trouble logging in to your account Blank white screen when logging in

Commercial accounts

Export a vehicle and tag summary for your Commercial account Add a vehicle to a Commercial account Order a replacement tag for your Commercial account Add, delete or replace a contact person on a Commercial account Download your trip history Edit a vehicle on your Commercial account What is Transurban Invoice Manager (TIM)? Remove a vehicle on a Commercial account Bulk vehicle uploads or removals Allocate and deallocate tags on a Commercial account

Linkt app

Linkt accounts and access to the Linkt app If I delete the Linkt app will it close my account? Add your contact details to use the Linkt app If you're locked out of the Linkt app and your account Using the Linkt app with a suspended account About the Linkt app Driving safety and the Linkt app Using the Linkt app without an Apple or Android device Using the Linkt app on a tablet device The Linkt app and mobile data Enabling camera access on the Linkt app Enable Linkt app push notifications

Complaints and feedback

What can the TCO Tolling Customer Ombudsman help me with? How do I make a complaint? Is there any time limit to make a complaint?

Browse help articles